Return & Shipping

Shipping

  • There are no shipping costs for your order.

  • You will receive a Track & Trace code as soon as your order has been shipped.

  • We ship your order the very next day after purchase.

Returns

  • Returns can be made within 30 days of receiving your order.

  • Products must be unused and undamaged, including labels and packaging.

  • Products that are not suitable for hygiene reasons (e.g., lingerie or swimwear) cannot be returned.

  • Notify your return via info@miller-and-rose.com and follow the return instructions.

  • After receipt and inspection, we will refund the purchase amount within 14 days.

Damaged or Incorrect Products

Received the wrong or damaged product?

  • Send an email immediately with your order number to info@miller-and-rose.com.

  • We will arrange a refund so you can place a new order.

Wrong size, color, or defective product:

  • If you received the wrong size or color, contact our customer service at info@miller-and-rose.com.

  • Not satisfied with your product? You can return it for a refund, which allows you to order a new product. Note: direct exchanges are not possible.

  • If the product is defective, contact us before returning it. We will help you find a suitable solution.

Refunds

  • After sending your products back, you will receive a Track & Trace code to follow your return.

  • Want your return processed faster? Send the Track & Trace code to info@miller-and-rose.com and we’ll handle it.

  • For cancellations, we refund all costs within 14 days after you inform us about your return.

  • Refunds are made via the same payment method used for the original purchase.

  • We will wait to process your return until we have received and checked the products for proper condition.

Please note that exceptions and specific conditions regarding refunds may apply. Customers are advised to review our Terms and Conditions for full details.

Questions

For any questions about shipping or returns: info@miller-and-rose.com